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Support - Vivo Rajasthan jQuery(document).ready(function () { });


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Authorised Service Center – Dungarpur

Service Center
Hotel Nikunj Plaza, 1st floor, Shop No. 2, Bus stand to hospital road, Shivaji nagar,RHB , Dungarpur - 314001

Authorised Service Center – kotupatli

Service Center
Manvi Tower , Near Dlilip Singh Rathor Park , In Front of Gate 2 , Krishana Takies Road , Kotputali - 314001

Authorised Service Center – Udaipur

Service Center
401/402, Fourth floor Mehta Chamber near LIC office, Delhi gate , Udaipur - 313001

Authorised Service Center – Tonk

Service Center
First floor,Dwarikesh, nazar bagh road, above Indian overseas Bank , bada kua , Tonk - 304001

Authorised Service Center – Sirohi

Service Center
First Floor, Raj laxmi complex, opp. Sanjvni hospital above to bank of baroda , Sirohi - 307001

Authorised Service Center – Sikar

Service Center
First Floor, Biyani Complex, Opp. City Police Station (Kotwali), Kotwali Road , Sikar - 332001

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V15Pro

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V11Pro

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V15

Download

Y95

Download


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V15Pro

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V11Pro

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V15

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V11

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V9Pro

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NEX

Download


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X21

Download


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Y17

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Y91i

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Y91

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Y93

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Y95

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Y83Pro

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Y83

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Y81i

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Y81

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Y71

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Y17

Download

V15Pro

Download

NEX

Download

V11Pro

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V15

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V11

Download

V9Pro

Download

Y91i

Download

Y91

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Y93

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Y83Pro

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X21

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Y83

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Y81i

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Y81

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Y71

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XE710

Download

Vivo Power Adapter (5V~2A)

Download

USB Cable

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XE160

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XE100 Earphones

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XE680 Premium Earphones

Download



Warranty Policy FAQs:


1.What is a Warranty Period?

2.What are the documents I need to carry under this process?

You shall get the warranty services through vivo Authorised Service Centers for the products within warranty period along with the supporting documents.

3.Will there be any cost incurred on the after-sales maintenance if the product purchased is still under 1 year warranty?

The warranty for the Product – for a period of 12 months from the Date of Purchase. You are entitled to complimentary maintenance services by Vivo Authorized Service Center for any manufacturing defect provided the device is not being misused or abused, damaged or waterlogged.

4.Will this warranty be applicable internationally?

The Warranty applies only to customer who purchased the product in India and is not assignable or transferable to any subsequent purchase/customer. The Warranty shall be conducted in all the Vivo authorized service centers in India only.

5.Do I entitle to the warranty service if I lost my invoice?

Kindly provide the mobile IMEI number to our customer service representative. He’ll be happy to assist you

FAQs


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Smart Split makes multi-tasking a breeze. If a text message comes in while you are watching a video, just click once to split the screen in two.
Please go to settings — Smart Split — Select App(s) that you want to display notifications as floating icons.
A message will be shown as a floating icon when it is received with an app running in full screen mode. Tap the icon, and the screen will be split into two.


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Go to i Theme — Local lock screen — select a new method. Numerous lock screens are also available online at i Theme. Simply click download and then set to individualize your phone.


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Go to Camera — tap the icon in the upper right corner – turn on “Geographic locations”.


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Press the home and power buttons simultaneously. Then go to Albums – Screenshot to check and edit it.
You may also call out the control center and tap the icon: S-capture for Super Screenshot, including: Screen Recording, Long Screenshot, Funny Screenshot & Rectangular Screenshot.


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There are multiple ways to increase your battery life:
1. Turn off Bluetooth / WLAN / Data when you do not need them;
2. Turn on low power mode;
3. Leaving apps running in the background increases battery consumption; press the background button to close applications you do not use;
4. To prolong battery life, please turn off the vibrate function of your mobile phone and just use the ring tone;
5. Try not to leave apps, pictures, or videos playing under background.
If the battery drains fast even though there are no features mentioned above consuming the power, you may need to replace it.


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Various reasons can cause Wi-Fi connection failure, please check the possible reasons and their corresponding solutions below:
1. It is almost impossible to establish Wi-Fi connection when the signal is too weak, please make sure the Wi-Fi signal is good enough when building the connection;
2. Connection restrictions (such as MAC/IP filtering) of your wireless router might block your attempt to connect, please change the connection restrictions by following the instructions of your router;
3. Faulty firmware may cause disconnection, please download the up-to-date firmware from Vivo’s official website to update your phone.


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E-Waste Management


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At Vivo Mobile India we understand that our responsibility doesn’t end at selling you, our products. Vivo Mobile India has been working in the area of safe disposal of electronic waste. This thought is supported by our global policy, as well the legislation passed by the Ministry of Environment and Forests (MoEF) (called E-waste (Management & Handling) Rules, 2016), which came into effect from 1st Oct 2016.

  • Vivo Mobile India will seek shared responsibility and cooperation from customers in reducing the environmental impact of their products.
  • Vivo Mobile India will comply with all the applicable laws related to e-waste management Rules 2016 (as Amended).

As part of the e-waste recycling initiative, vivo Mobile India Pvt. Ltd. has authorized an e-waste company, named Attero Recycling Private Limited, to collect, dismantle and dispose e-waste – collected from all over India. Attero’s vision is to look at e-waste not just as waste, but as an important resource that can be made useful – instead of shunning it as a social and environmental burden with their fully automated facility for e-waste recycling.

For further information about e-waste recycling, and our e-waste recycling partner & their process, you may log on to www.attero.in or write an email to info@attero.in or Call on Toll Free: 1800-419-3283


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